Dementia Care Home

Field Lodge Care Home – Care UK

London Road, St Ives, Cambridgeshire, PE27 5EX

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”65%

of reviewers answered yes

Good to know

  • Registered beds72
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2023-03-23

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often mention feeling genuinely welcomed here, with residents seeming relaxed and at ease in their surroundings. The atmosphere comes across as warm rather than institutional, helped by staff who families describe as consistently friendly and caring in their approach.

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity70
  • Cleanliness65
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership72
  • Resident happiness65
Section 02

What inspectors found

Inspected 2023-03-23

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2023 inspection. This follows a previous Requires Improvement rating, indicating that concerns about safety had been addressed before the most recent visit. The Safe domain covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. No specific observations, quotes, or data points are recorded in the published inspection summary for this domain.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2023 inspection. This domain covers training, care planning, nutrition and hydration, and access to healthcare including GPs and specialist services. Field Lodge lists dementia as a specialism, meaning inspectors would have looked at whether staff training and care plans reflected dementia-specific needs. No specific observations or quotes about training content, care plan quality, or food are recorded in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2023 inspection. This domain covers staff warmth, dignity, respect, independence, and how staff respond to distress. Staff warmth and compassion are the two themes that families mention most often in positive reviews across our data set, accounting for 57.3% and 55.2% of positive mentions respectively. No specific inspector observations, such as staff using preferred names or responding to a distressed resident, and no resident or relative quotes are recorded in the published inspection summary.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the February 2023 inspection. This domain covers activities and engagement, how the home responds to individual preferences, complaint handling, and end-of-life care. Field Lodge serves people with dementia, mental health conditions, and physical disabilities, meaning a responsive approach needs to account for a wide range of communication styles and physical abilities. No specific detail about the activity programme, individual engagement, or end-of-life planning is recorded in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the February 2023 inspection, having previously been rated Requires Improvement. A named registered manager, Mrs Linda Clare Martinez, and a named nominated individual, Ms Rachel Louise Harvey, are recorded in the inspection report, indicating clear accountability at leadership level. Field Lodge is operated by Care UK Community Partnerships Ltd. No specific observations about management culture, staff ability to speak up, or governance systems are recorded in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Field Lodge cares for adults both under and over 65, including those living with dementia, mental health conditions and physical disabilities. The home has received external accreditation for its dementia care. For residents living with dementia, the home's accredited approach means staff have specific training in providing appropriate support. The focus on getting to know each person individually seems particularly important for dementia care. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Field Lodge scores 72 out of 100, reflecting a genuine and encouraging improvement from its previous Requires Improvement rating to Good across all five domains. The published inspection text provides limited specific detail, so several scores are based on the domain-level judgement rather than direct observations or testimony.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often mention feeling genuinely welcomed here, with residents seeming relaxed and at ease in their surroundings. The atmosphere comes across as warm rather than institutional, helped by staff who families describe as consistently friendly and caring in their approach.

Lens 02

What inspectors have recorded

The care team focuses on understanding what each resident needs and enjoys, with families noting how staff adapt their approach accordingly. Most find the management receptive when they raise questions or suggestions, though experiences around communication have varied.

Lens 03

How it sits against good practice

If you're considering Field Lodge for someone you love, visiting will give you the clearest sense of whether it feels right for your family's needs.

DCC Recommendation

Worth a visit

Field Lodge, on London Road in St Ives, was rated Good across all five inspection domains following an inspection in February 2023, with the report published in March 2023. This is a meaningful improvement: the home had previously been rated Requires Improvement, and achieving a clean sweep of Good ratings across safe, effective, caring, responsive, and well-led indicates the leadership team addressed earlier concerns. The home is run by Care UK Community Partnerships Ltd and has a named registered manager and nominated individual in post. The main limitation of this report is that the published inspection text is a summary rather than a full narrative, which means specific detail on staffing ratios, activity programmes, food quality, and dementia-specific care is not available here. Before you visit, prepare a short list of targeted questions, particularly about night staffing numbers, how much the home relies on agency staff, and what one-to-one engagement looks like for your parent on a quiet afternoon. On your visit, watch how staff interact with residents in corridors and communal areas, not just in a formal meeting room.

The three questions to ask when you visit

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In Their Own Words

How Field Lodge Care Home – Care UK describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Field Lodge Care Home – Care UK says about itself

A personalised approach to care with real kindness at its heart

Dedicated nursing home Support in St Ives

When families describe the care at Field Lodge in St Ives, they talk about staff who really get to know each resident as an individual. This East of England home supports people living with dementia, mental health conditions and physical disabilities, tailoring activities and daily routines to what matters most to each person.

Care & specialisms

Who they care for

    Field Lodge cares for adults both under and over 65, including those living with dementia, mental health conditions and physical disabilities. The home has received external accreditation for its dementia care.

    How they describe their dementia care

    For residents living with dementia, the home's accredited approach means staff have specific training in providing appropriate support. The focus on getting to know each person individually seems particularly important for dementia care.

    “If you're considering Field Lodge for someone you love, visiting will give you the clearest sense of whether it feels right for your family's needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

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